Terms of Service

These Terms of Service govern your use of Threenine websites, products, and related services made available by Threenine Consulting Limited.

These terms are intended to provide a practical operating baseline for use of our websites and software. They are not tailored legal advice, and they may be updated as our products and services evolve.

1. Who we are

Threenine Consulting Limited is a company registered in England and Wales.

If these terms apply to a specific product, service, or website, references to "Threenine", "we", "us", and "our" mean Threenine Consulting Limited.

2. Acceptance of these terms

By accessing or using our websites, products, or related services, you agree to these Terms of Service.

If you do not agree to them, do not use the relevant website, product, or service.

Some products, services, store listings, or commercial arrangements may also be subject to additional terms, policies, or third-party platform rules.

3. Use of our websites and services

You agree to use our websites, products, and services only for lawful purposes.

You must not:

• use our services in a way that is unlawful, fraudulent, abusive, or misleading
• interfere with the normal operation, security, or availability of our systems
• attempt to gain unauthorised access to systems, accounts, or data
• misuse our services to harm other users, third parties, or networks
• copy, scrape, reverse engineer, or republish protected material beyond what is permitted by law or licence

Where a product or service includes open-source components, your use of those components may also be governed by the relevant open-source licence terms.

4. Accounts, credentials, and user-controlled secrets

You are responsible for maintaining the security of any account, device, password, API key, private key, recovery phrase, or other credential under your control.

For products involving signing, identity, or user-controlled cryptographic material:

• you are responsible for protecting your own keys and credentials
• you must keep backups where appropriate
• we cannot recover secrets that only you control
• you should not send sensitive credentials to us through support channels

5. Product availability and changes

We may change, suspend, improve, restrict, or discontinue any website, feature, product, or service at any time.

We do not guarantee that any service will always be available, uninterrupted, error-free, or suitable for every use case or environment.

6. Third-party services and platforms

Some parts of our products or websites may link to, integrate with, or depend on third-party platforms, services, relays, app stores, browsers, hosting providers, analytics tools, or payment services.

We are not responsible for the availability, conduct, policies, or security of third-party services that we do not control.

Your use of third-party services may be governed by their own terms and policies.

7. Intellectual property

Unless otherwise stated, the content, branding, design elements, written material, and software we provide through our websites and services are owned by Threenine Consulting Limited or its licensors.

You may not reproduce, republish, distribute, or commercially exploit our material except where:

• we have given permission
• the relevant material is expressly made available under an open-source or other public licence
• you are permitted to do so under applicable law

8. Open-source software

Where we publish software under an open-source licence, that software is governed by the terms of the relevant licence.

Nothing in these website/service terms is intended to override the rights or obligations granted under an applicable open-source licence.

9. No warranty

Our websites, products, and services are provided on an "as is" and "as available" basis, to the fullest extent permitted by law.

We do not make guarantees that:

• services will always be available or uninterrupted
• content will always be complete, current, or error-free
• products will be suitable for every purpose, workflow, or technical environment
• defects will always be corrected within any specific timeframe

You are responsible for deciding whether a product or service is suitable for your own use.

10. Limitation of liability

To the fullest extent permitted by law, Threenine Consulting Limited will not be liable for any indirect, incidental, special, consequential, or loss-of-profit damages arising out of or connected with your use of our websites, products, or services.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where such limitation would be unlawful.

11. Privacy and related policies

Your use of our websites and services may also be subject to our:

• Privacy Policy
• Cookie Policy
• any product-specific policy or notice we publish

Where those policies apply, they should be read alongside these terms.

12. Termination or restriction

We may suspend, restrict, or terminate access to our websites or services where we reasonably believe:

• these terms have been breached
• access creates a security risk
• access is being used unlawfully or abusively
• suspension is necessary for operational, maintenance, or legal reasons

13. Changes to these terms

We may update these Terms of Service from time to time.

The latest published version on our website will apply from the date it is posted, unless stated otherwise.

14. Governing law

These Terms of Service are governed by the laws of England and Wales.

Any dispute arising in connection with these terms or your use of our websites, products, or services will be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.

15. Contact

If you have questions about these Terms of Service, contact:

Email: support@threenine.co.uk